Learning with AI – Unlocking Capability at Every Level

AI is Changing How We Learn! We’re entering a new era where learning and AI are deeply intertwined. Whether it’s a university classroom, a manufacturing site, or your own weekend learning project, AI is now part of how we access knowledge, gain new skills, and apply them faster.

The impact is real. In formal education, AI supported tutors are already showing measurable learning gains. In the workplace, embedded copilots help teams learn in the flow of work. And at the organizational level, smart knowledge systems can reduce onboarding time and improve consistency.

But like any tool, AI’s value depends on how we use it. In this article, I’ll explore four areas where AI is transforming learning — and share some insights from my own recent experiences along the way.


1. Formal Education — From Study Assistant to Writing Coach

AI is showing clear value in helping students and professionals deepen understanding, organize ideas, and communicate more effectively.

In my recent Supervisory Board program, I used NotebookLM to upload course materials and interact with them — asking clarifying questions and summarizing key insights. For my final paper, I turned to ChatGPT and Claude for review and editing — helping me sharpen my arguments and improve readability without losing my voice.

The benefit? More focused learning time, better written output, and higher engagement with the material.

How to get the most from AI in education:

  • Use AI to test understanding, not just provide answers
  • Let it structure thoughts and give feedback — like a sounding board
  • Ensure use remains aligned with academic integrity standards

Recent research supports this approach: Harvard studies show students using structured AI tutors learn more in less time when guardrails guide the interaction toward reasoning — not shortcuts.


2. Learning on the Job — From Static Training to Smart Assistance

In many workplaces, AI is no longer something you log into — it’s embedded directly into your tools, helping you solve problems, write faster, or learn new procedures while working.

Take Siemens, for example. Their industrial engineers now use an AI copilot integrated into their software tools to generate, troubleshoot, and optimize code for production machinery. Instead of searching manuals or waiting for expert support, engineers are guided step-by-step by an assistant that understands both the code and the task.

The benefit? People learn while doing — and become more capable with every task.

How to get the most from AI on the job:

  • Start with tasks that benefit from examples (e.g. writing, code, cases)
  • Let the AI model good practice, then ask the user to adapt or explain
  • Use real-time feedback to reinforce learning and reduce rework

Well-implemented, AI tools don’t replace training — they become the cornerstone of the training.


3. Organizational Learning — Turning Knowledge into an Exchange

As organizations accumulate more policies, procedures, and playbooks, the challenge isn’t just creating knowledge — it’s making it accessible. This is where AI can fundamentally change the game.

PwC is a leading example. They’ve deployed ChatGPT Enterprise to 100,000 employees, combined with internal GPTs trained on company-specific content. This transforms how people access information: instead of digging through files, they ask a question and get a consistent, governed answer — instantly.

The benefit? Faster onboarding, fewer escalations, and more confident decision-making across the board.

How to build this in your organization:

  • Start with high-value content (e.g., SOPs, onboarding, policies)
  • Assign content owners to keep AI knowledge up to date
  • Monitor questions and feedback to identify knowledge gaps

Done right, this turns your organization into a living learning system.


4. Personal Learning — Exploring New Skills with AI as a Guide

Outside of work and formal learning, many people are using AI to explore entirely new topics. Whether it’s a new technology, management concept, or even a language, tools like ChatGPT, Gemini and Claude make it easy to start — and to go deep.

Let’s say you want to learn about cloud architecture. You can ask AI to:

  • Create a 4-week plan tailored to your experience level
  • Suggest reading material and create quick explainers
  • Generate test questions or even simulate an interview

The benefit? Structured, personalized, and frictionless learning — anytime, anywhere.

To make it effective:

  • Be specific: define your goals and time frame
  • Ask for exercises or cases to apply what you learn
  • Use reflection prompts and feedback to deepen understanding

The key is to treat AI as a learning coach, not just a search engine.


Looking Ahead — Opportunities, Risks, and What Leaders Can Do

AI can make learning faster, broader, and more accessible. But like any capability shift, it introduces both upside and new risks:

Opportunities

  • Faster time to skill through real-time, contextual learning
  • Scaling of expert knowledge across global teams
  • Better engagement and confidence among learners at all levels

Risks

  • Over-reliance on AI can lead to shallow understanding
  • Inaccurate or outdated responses risk reinforcing errors
  • Uneven adoption can widen capability gaps inside teams

How to mitigate the risks

  • Introduce guardrails that promote reasoning and reduce blind copying
  • Keep AI tools connected to curated, up-to-date knowledge
  • Build adoption playbooks tailored to roles, not just tools

Final Thought — Treat AI as Part of Your Learning System

The most successful organizations aren’t just giving people access to AI — they’re designing learning systems around it.

That means using AI to model best practice, challenge thinking, and reduce time-to-competence. AI is not just a productivity tool — it’s a capability accelerator.

Those who treat it that way will upskill faster, build smarter teams, and stay more adaptable in the face of constant change.

Amplifying the Human Advantage over AI – Lessons from Pascal Bornet’s Irreplaceable

For this holiday season I had, Pascal Bornet’s book Irreplaceable: The Art of Standing Out in the Age of Artificial Intelligence on top of my reading list. His work delivers a clear and timely message: the more digital the world becomes, the more essential our humanity is.

For executives and transformation leaders navigating the impact of AI, Bornet provides a pragmatic and optimistic blueprint. This article summarizes the core insights of Irreplaceable, explores its implications for digital transformation, and offers a practical lens for application (Insights).


AI as Enabler, Not Replacer

Bornet challenges the zero-sum narrative of “AI vs. Humans.” Instead, he positions AI as an enabler: capable of handling repetitive, structured tasks, it liberates humans to focus on what machines can’t do—leading, empathizing, creating, and judging. AI, in this view, is not the destination but the vehicle to a more human future.

Insight: Use AI to augment human roles—especially in decision-making, customer experience, and creative problem-solving—rather than replacing them.


The “Humics”: Redefining the Human Advantage

At the heart of Irreplaceable lies the concept of Humics: the uniquely human capabilities that define our irreducibility in an AI-powered world. Bornet identifies several:

  • Genuine Creativity – The capacity to generate novel ideas and innovations by drawing on intuition, imagination, and deeply personal lived experiences that machines cannot emulate.
  • Critical Thinking – The ability to evaluate information critically, reason ethically, and make contextualized decisions that reflect both logic and values.
  • Emotional Intelligence – A complex combination of self-awareness, empathy, and the ability to manage interpersonal relationships and influence with authenticity.
  • Adaptability & Resilience – The readiness to embrace change, learn continuously, and maintain performance under stress and uncertainty.
  • Social Authenticity – The human ability to create trust and meaning in relationships through transparency, shared values, and emotional connection.

Insight: Elevate Humics from soft skills to strategic assets. Build them into hiring, training, and leadership development.


The IRREPLACEABLE Framework: Three Competencies for the Future

Bornet proposes a universal framework built on three future-facing competencies:

  • AI-Ready: Develop the ability to understand and leverage AI technologies by becoming fluent in their capabilities, applications, and ethical boundaries. This involves not just using AI tools, but knowing when and how to apply them effectively.
  • Human-Ready: Focus on strengthening Humics—the inherently human skills like empathy, critical thinking, and creativity—that make people indispensable in roles where AI falls short.
  • Change-Ready: Build resilience and adaptability by fostering a growth mindset, embracing continuous learning, and staying flexible in the face of constant technological and organizational change.

Insight: These competencies should be embedded into your workforce strategies, talent models, and cultural transformation agenda.


Human-AI Synergy: The New Collaboration Model

Bornet advocates for symbiotic teams where AI and humans complement each other. Rather than compete, the two work in tandem to drive better outcomes.

  • AI delivers scale, speed, and precision.
  • Humans provide context, ethics, judgment, and empathy.

Insight: Use this pairing in high-impact roles like diagnostics, content creation, customer service, and product design.


Avoiding “AI Obesity”: The Risk of Over-Automation

Bornet warns against AI Obesity: a condition where organizations over-rely on AI, leading people to lose touch with essential human skills like critical thinking, empathy, and creativity. The solution? Regularly exercise our Humics and ensure humans remain in the loop, especially where oversight, ethics, or trust are required.

Insight: Define clear roles for human oversight, especially in ethical decisions, people management and policy enforcement.


Real-World Application: Individuals, Parents, and Businesses

Bornet offers tailored strategies for:

  • Individuals: Blend digital fluency with human depth to future-proof your career. Learn how to partner with AI tools to enhance your strengths, stay adaptable, and lead with human judgment in an increasingly automated environment.
  • Parents & Educators: Teach kids curiosity, resilience, and emotional intelligence alongside digital skills. Equip the next generation not only to use technology responsibly but also to cultivate the uniquely human traits that will help them thrive in any future scenario.
  • Businesses: Redesign roles and culture to embed AI-human collaboration, with trust and values at the core. Shift from a purely efficiency-driven mindset to one that sees AI as a co-pilot, empowering employees to do more meaningful, value-adding work.

Note: This is not just about new tools; it’s about new mindsets and behaviors across the organization.


Implications for Digital Transformation Leaders

Irreplaceable aligns seamlessly with modern transformation priorities:

  • Technology as Amplifier: Deploy AI to expand human capabilities, not to replace them.
  • Human-Centric KPIs: Add creativity, employee experience, and trust metrics to your dashboards.
  • Purpose-Driven Change: Frame digital transformation as an opportunity to become more human, not less.

How to Apply This in Practice

Start with a diagnostic: Where is human judgment undervalued in your current operating model? Then:

  1. Redesign roles with AI + Human pairings
  2. Invest in Humics through people development and learning journeys
  3. Update metrics to track human and AI impact
  4. Communicate the purpose: Align AI initiatives with a human-centered narrative

Conclusion

Pascal Bornet’s Irreplaceable offers more than optimism. It provides a strategic lens to ensure your organization thrives in the AI age—by amplifying what makes us human. For digital and transformation leaders, the message is clear: being more human is your greatest competitive advantage.

For more information you can check out: Become IRREPLACEABLE and unlock your true potential in the age of AI